19 Oct 2016

Eric Ebel

Eric Ebel - Manager - Urban Mattress

“Before TouchPoint we could never get a handle on the status of our inventory whether on the floor, out for delivery, or incoming to the warehouse or stores. Inventory and sales were falling through the cracks which translated into financial loss and negative customer experience which typically fuels our business. TouchPoint has sharpened our process resulting in decreased inventory waste and a customer experience we are proud of.


Urban Mattress