“Before TouchPoint we could never get a handle on the status of our inventory whether on the floor, out for delivery, or incoming to the warehouse or stores. Inventory and sales were falling through the cracks which translated into financial loss and negative customer experience which typically fuels our business. TouchPoint has sharpened our process resulting in decreased inventory waste and a customer experience we are proud of.“

Eric

Urban Mattress

“I wanted to give you guys a little shout out on TP. Yesterday, it worked to perfection. Kyle and I had 20 people on the Vienna sales floor at once, I literally had the desktop open, iPad and my laptop all processing sales and building quotes for customers (no one felt like they were waiting) It was impressive! I was even able to help out the Leesburg store (he was busy with multiple people in). He was ringing someone up. Put me on speaker phone with another customer so I could build a quote and then he just grabbed the quote when he was done ringing up that 1st customer and get the second’s money. It was awesome!”

Nathaniel Hoelk

Urban Mattress